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MXL's Guide To Remote Work

A Guide to Working Remote and Building a Mobile Workspace

It seems like a lifetime ago when we could simply pop by our colleague’s cubicle to ask a question or brainstorm an idea (or you were just looking to chat). With many employees working from home for the foreseeable future, it is crucial to take advantage of the many tools and products available to help improve your remote workflow.

When we first went into lockdown, you likely found yourself transforming a corner of your home into an office space and acquainting yourself with a host of new digital communication platforms. It may have felt like a shock to the system at first, trust me – we get it, and we hope that you have overcome some of the initial hurdles of transitioning to remote work. However, if you’re looking at your makeshift (or nonexistent) workstation and thinking there might be some room for improvement, then you’re in the right place. Let’s take a closer look at how to build the ultimate mobile office to help you thrive while we ride out the rest of this pandemic.

The Remote Worker’s Digital Toolkit

  1. Communication – Let’s start with the basics—how are we going to effectively communicate now that we are no longer in the same room? Don’t worry, speaking with colleagues is still an easily achievable task, it might just take an extra keyboard stroke or mouse click, or two. Conversations that used to take place in person, whether an office meeting or water cooler talk  are now taking place virtually using a range of platforms that include Zoom, Slack, Microsoft Teams, Google Hangouts, and the list goes on. What used to be once-in-a-while tools are now a part of our everyday lives, and we’re okay with that.
  2. Collaboration – Now that your coworker is stationed 40 miles away from you, rather than 40 inches, you won’t be able to simply slide documents across their desk. However, digital services like Dropbox and Google Suite, allow you to seamlessly share your work with colleagues, but instead of moving from desk to desk, your work will move from screen to screen. Added bonus: you’ll save a tree or two.
  3. Task Management – From calendars to to-do lists, there are a ton of digital platforms available that will help you to stay organized while away from the workplace. Some of our favorites include Google Calendar, Trello and ToDoist. Also, to help you connect with clients or customers without double booking, it might be a good idea to download a scheduling platform. We prefer mobile apps including Square and Acuity Scheduling.

 

The Essential Gear


Now that you’re comfortable with all of your digital communication and collaboration platforms, let’s talk gear. Are you frustrated with blurry and echoey video chats? If so, we’re here to help. In addition to a desktop or laptop, there are just a few pieces of gear you’ll need to enhance your virtual communication while working remotely.  
 

  1. Cameras – We did not have much time to plan before going into lockdown, so we won’t blame you for having to resort to your laptop from 2010, which doesn’t have the best camera. But rest assured, there’s a way for you to be seen clearly without breaking the bank for a new computer—all you need is a new camera. Some of our favorite cameras that can be plugged into any computer by USB connection are the Marshall Electronics CV-610 and the Marshall CV503.
  2. Lighting – In addition to a high-quality camera, lighting plays an important role in capturing clear video. While working remotely, no longer confined to an office with florescent lighting, you might be in too dark of a space to be seen clearly during a video conference. Lighting is an easy fix, especially with the Lume Cube Video Conference Lighting Kit. Compatible with both laptops and desktops, Lume Cube’s Panel Mini LED light provides soft and professional illumination with fully adjustable controls.
  3. Microphones – Now we can see you, but the audio isn’t great. At MXL, we understand how important it is to use something other than your computer’s built-in microphone if you want to be heard clearly. Our new AC-44 Conferencing Mic is the perfect solution for your mobile workstation kit. With a compact footprint, crystal clear speech intelligibility, and powered by a USB-C connection, the AC-44 offers a simple plug-and-play solution to enhancing your audio quality on a budget.

To learn more about the MXL AC-44 or for additional tips on how to improve your remote workstation, visit uc.mxlmics.com or feel free to contact us via our contact page or social media.

 

Amwell Enhances Audio Capabilities on its Telemedicine Carts With MXL’s AC-404

Amwell – C250 Telemedicine Cart

The telemedicine industry, and the product manufacturers that support virtual patient care, is experiencing a massive surge in demand amidst the COVID-19 pandemic. Amwell, a leading telehealth solutions provider, rose to the challenge by continuing to equip clinicians and patients with the tools needed to continue conducting quality care visits, virtually. As the company searched for an enhanced microphone solution for its C250 Telemedicine Cart, it turned to MXL Microphones’ AC-404 USB-Powered Microphone, which offers pristine audio clarity. For this OEM application, a customized casing mount allows the AC-404 microphone to easily affix to Amwell’s C250 Carepoint via a magnetic connection, simplifying the setup process for users.

Replacing the microphones that previously sat on Amwell’s C250, MXL’s AC-404 is now the company’s primary microphone option for this cart. As a compact solution, the AC-404 meets Amwell’s requirement of integrating a microphone that seamlessly fits within the cart’s worksurface while still providing best-in-class audio performance in challenging acoustic environments. In addition to its small size, Amwell also chose MXL’s AC-404 for its sleek design, which aligns with the overall aesthetic of the C250 Telemedicine Cart.

C250 Telemedicine Cart

Supporting the Nation’s Top Docs

“The value of telehealth has never been clearer than it is today,” says Merrill Roller, Senior Product Manager, Connected Devices, Amwell. “Throughout the COVID-19 pandemic, thousands of providers at the nation’s top hospital and health systems depend on telehealth carts to safely meet with patients and ensure that everyone in need of care could access it. Our C250 cart is unique in that it allows hospitals to connect to the Amwell provider network as well as to their own providers, offering access to thousands of specialists on demand. This has been especially critical during the pandemic, as it means that hospitals in geographies with higher patient traffic could leverage additional providers when needed to support the demand.”

Amwell’s C250 cart has consistently been one of the company’s most-loved and well-utilized Carepoints since it was first released. By adding the MXL AC-404 worksurface microphone as a standard accessory, and as telehealth continues to prove its value in the hospital setting amidst the COVID-19 pandemic, Amwell expects more organizations to turn to its C250 cart to gain access to thousands of virtual care providers across a wide variety of use cases.

The Value in Dependable Solutions

“Feedback from clients has been very strong,” adds Roller. “One client mentioned that the AC-404 with the C250 Carepoint performed better than any other audio solution they have used—even in their CT room, which proves to be a very challenging audio environment. When lives are at stake, the last thing you want to worry about is the reliability of technology, and thankfully, MXL’s AC-404 microphone has provided our clients with dependable audio capabilities, allowing clinicians to accurately assess and listen to patients in order to provide the best care and experience possible.”

AC-404 Feature

When Clarity Matters, The AC-404 is a Reliable Part of Indico Systems Evidence Recording Systems

Indico Systems is globally changing the way industries record and mobilize digital evidence recordings in a secure, efficient and productive manner.

Through innovative software development, Indico has digitalized processes and procedures to improve the performance of recording suspect, witness and victim interviews, as well as interrogations and court sessions. Hundreds of customers around the world, including police forces, children’s safe houses, courts, military, hospitals, audit firms and the United Nations rely on the company’s solutions to provide accurate records of their operations. To capture pristine audio recordings, the company turns to MXL Microphones’ AC-404 USB-Powered Microphone.

To deliver Indico’s solution to users around the world, the company installs their ‘Recorder’ software onto a laptop, which gets packed into a portable case along with USB cameras and MXL’s AC-404 USB-Powered Microphone, for a truly plug-and-play solution. “When looking for camera and microphone solutions to integrate with our software, we knew USB-powered devices were the way to go, this way there are no additional power sources needed,” says Stig Knutsen, CEO of Indio Systems. “You simply plug your camera and microphone into the laptop, which has the ‘Recorder’ software previously installed, and you’re ready to go.”

When searching for a USB-powered microphone, choosing MXL’s AC-404 was a no-brainer for Knutsen due to its high voice intelligibility.

“When recording audio files such as interrogations and interviews to be used as evidence in court rooms, it is extremely important to capture crystal-clear, unfiltered sound. We tested out several USB microphones, but other manufacturer’s solutions could not compare to the high-quality audio of the MXL AC-404. Other mics’ recordings were much lower, and a lot more muffled. Once we heard the MXL mic, we immediately knew that was the mic for us.”

Indico Systems Portable Recorder System

Another benefit of MXL’s AC-404 USB-Powered mic for Indico Systems is its range of audio pickup. “Our customers are often surprised that they only need one microphone to capture the interview recording,” says Knutsen. “The AC-404 does an amazing job of capturing multiple sources of audio without an issue. Even if the interviewee gets up and starts walking around while talking, we can rely on the AC-404 to pick up an even and clear sound throughout the process. Whether the person is speaking right next to the microphone or on the other side of the room, the recordings always sound great.”

For Indico Systems, it is crucial that they provide their customers with an extremely reliable and durable microphone solution. “We have over 2,000 MXL AC-404 mics, and we are constantly packing, unpacking, and shipping them around the globe, so rigidity was also super important to us when choosing a microphone,” adds Knutsen. “The durable all-metal construction of the AC-404 has helped to ensure that when our customers unpack their kit, they are receiving a microphone in perfect condition. The MXL AC-404 is a solid microphone, and it always works. We are looking forward to trying out other solutions that MXL has to offer!”

The AC-404 captures crystal clear speech intelligibility for a variety of applications with easy plug-and-play USB connectivity and a low-profile design. Three microphone capsules in a surface-mount boundary form deliver a 180-degree pickup pattern with a 25′ range, making it ideal for conference rooms, courtrooms, connected classrooms and more. Designed to simply rest on any flat surface, the AC-404 is now available in white and black and its discrete and convenient design makes it the perfect solution for everyday use.

Learn more about Indico Systems here

Learn more about MXL’s AC-404 and other solutions here