Amwell – C250 Telemedicine Cart
The telemedicine industry, and the product manufacturers that support virtual patient care, is experiencing a massive surge in demand amidst the COVID-19 pandemic. Amwell, a leading telehealth solutions provider, rose to the challenge by continuing to equip clinicians and patients with the tools needed to continue conducting quality care visits, virtually. As the company searched for an enhanced microphone solution for its C250 Telemedicine Cart, it turned to MXL Microphones’ AC-404 USB-Powered Microphone, which offers pristine audio clarity. For this OEM application, a customized casing mount allows the AC-404 microphone to easily affix to Amwell’s C250 Carepoint via a magnetic connection, simplifying the setup process for users.
Replacing the microphones that previously sat on Amwell’s C250, MXL’s AC-404 is now the company’s primary microphone option for this cart. As a compact solution, the AC-404 meets Amwell’s requirement of integrating a microphone that seamlessly fits within the cart’s worksurface while still providing best-in-class audio performance in challenging acoustic environments. In addition to its small size, Amwell also chose MXL’s AC-404 for its sleek design, which aligns with the overall aesthetic of the C250 Telemedicine Cart.
Supporting the Nation’s Top Docs
“The value of telehealth has never been clearer than it is today,” says Merrill Roller, Senior Product Manager, Connected Devices, Amwell. “Throughout the COVID-19 pandemic, thousands of providers at the nation’s top hospital and health systems depend on telehealth carts to safely meet with patients and ensure that everyone in need of care could access it. Our C250 cart is unique in that it allows hospitals to connect to the Amwell provider network as well as to their own providers, offering access to thousands of specialists on demand. This has been especially critical during the pandemic, as it means that hospitals in geographies with higher patient traffic could leverage additional providers when needed to support the demand.”
Amwell’s C250 cart has consistently been one of the company’s most-loved and well-utilized Carepoints since it was first released. By adding the MXL AC-404 worksurface microphone as a standard accessory, and as telehealth continues to prove its value in the hospital setting amidst the COVID-19 pandemic, Amwell expects more organizations to turn to its C250 cart to gain access to thousands of virtual care providers across a wide variety of use cases.
The Value in Dependable Solutions
“Feedback from clients has been very strong,” adds Roller. “One client mentioned that the AC-404 with the C250 Carepoint performed better than any other audio solution they have used—even in their CT room, which proves to be a very challenging audio environment. When lives are at stake, the last thing you want to worry about is the reliability of technology, and thankfully, MXL’s AC-404 microphone has provided our clients with dependable audio capabilities, allowing clinicians to accurately assess and listen to patients in order to provide the best care and experience possible.”
Indico Systems is globally changing the way industries record and mobilize digital evidence recordings in a secure, efficient and productive manner.
Through innovative software development, Indico has digitalized processes and procedures to improve the performance of recording suspect, witness and victim interviews, as well as interrogations and court sessions. Hundreds of customers around the world, including police forces, children’s safe houses, courts, military, hospitals, audit firms and the United Nations rely on the company’s solutions to provide accurate records of their operations. To capture pristine audio recordings, the company turns to MXL Microphones’ AC-404 USB-Powered Microphone.
To deliver Indico’s solution to users around the world, the company installs their ‘Recorder’ software onto a laptop, which gets packed into a portable case along with USB cameras and MXL’s AC-404 USB-Powered Microphone, for a truly plug-and-play solution. “When looking for camera and microphone solutions to integrate with our software, we knew USB-powered devices were the way to go, this way there are no additional power sources needed,” says Stig Knutsen, CEO of Indio Systems. “You simply plug your camera and microphone into the laptop, which has the ‘Recorder’ software previously installed, and you’re ready to go.”
When searching for a USB-powered microphone, choosing MXL’s AC-404 was a no-brainer for Knutsen due to its high voice intelligibility.
“When recording audio files such as interrogations and interviews to be used as evidence in court rooms, it is extremely important to capture crystal-clear, unfiltered sound. We tested out several USB microphones, but other manufacturer’s solutions could not compare to the high-quality audio of the MXL AC-404. Other mics’ recordings were much lower, and a lot more muffled. Once we heard the MXL mic, we immediately knew that was the mic for us.”
Another benefit of MXL’s AC-404 USB-Powered mic for Indico Systems is its range of audio pickup. “Our customers are often surprised that they only need one microphone to capture the interview recording,” says Knutsen. “The AC-404 does an amazing job of capturing multiple sources of audio without an issue. Even if the interviewee gets up and starts walking around while talking, we can rely on the AC-404 to pick up an even and clear sound throughout the process. Whether the person is speaking right next to the microphone or on the other side of the room, the recordings always sound great.”
For Indico Systems, it is crucial that they provide their customers with an extremely reliable and durable microphone solution. “We have over 2,000 MXL AC-404 mics, and we are constantly packing, unpacking, and shipping them around the globe, so rigidity was also super important to us when choosing a microphone,” adds Knutsen. “The durable all-metal construction of the AC-404 has helped to ensure that when our customers unpack their kit, they are receiving a microphone in perfect condition. The MXL AC-404 is a solid microphone, and it always works. We are looking forward to trying out other solutions that MXL has to offer!”
The AC-404 captures crystal clear speech intelligibility for a variety of applications with easy plug-and-play USB connectivity and a low-profile design. Three microphone capsules in a surface-mount boundary form deliver a 180-degree pickup pattern with a 25′ range, making it ideal for conference rooms, courtrooms, connected classrooms and more. Designed to simply rest on any flat surface, the AC-404 is now available in white and black and its discrete and convenient design makes it the perfect solution for everyday use.
Learn more about Indico Systems here
Learn more about MXL’s AC-404 and other solutions here
Breaking down barriers between athletes and fans, Ross Stripling and Cooper Surles launched “The Big Swing” podcast in January 2019 to discuss everything from sports to pop culture to finance, with a focus on all things baseball. When the co-hosts were looking to deploy a high-quality microphone solution to capture crystal-clear audio for their podcast, they found exactly what they were searching for with MXL Microphones’ BCD-1 Live Broadcast Dynamic Microphone.
“In our first few months of podcasting, audio was the biggest challenge for us,” says Stripling. “Once we were able to deploy the MXL mics and put them in front of each speaker, our audio went up twofold – the sound quality of MXL’s BCD-1 is incomparable to the previous solution we were using.”
For Surles and Stripling, it is also important to have a portable and durable microphone solution as they travel from place to place recording “The Big Swing” podcast remotely. “When we travel, I keep the mics in my carry on, which gets thrown around a great deal, and while my luggage takes a real beating, the MXL mics remain in perfect working condition no matter what,” says Stripling. “They’re definitely durable and they’ve been exactly what we need.”
Additionally, as Stripling and Surles have no prior experience with professional audio equipment, it was crucial that they deploy a truly plug-and-play microphone solution for “The Big Swing” podcast. “When we first launched, we struggled a little bit to figure out some of the other hardware we were using, but with MXL’s BCD-1 mics, they’ve been so easy to work with,” says Surles. “We pulled them out of the box, plugged them in and they worked like a charm from the start.”
Surles and Stripling have become fans of MXL as a brand, finding their customer service to be extremely helpful and dependable. “It’s clear that MXL puts an emphasis on the creators and the people using their mics,” says Stripling. “They are available to us whenever we need additional equipment or have any questions about how we can use their product more efficiently. It’s been a huge help to have this relationship with MXL and we look forward to continuing to rely on the BCD-1 for all of our podcasting needs.”
MXL’s BCD-1 is an end-address dynamic microphone with warm, rich tones designed to make vocals stand out in any recording or live performance application. With a tuned grill that eliminates internal reflections and a built-in shock mount that prevents unwanted noise, the BCD-1 is an ideal solution for capturing crystal-clear audio in a variety of settings. Additionally, its built-in swivel mount allows for perfect positioning when combined with the optional MXL BCD-Stand.
Be sure to tune into The Big Swing Podcast!
MXL Microphones Pays Homage To Classic West Coast Styles
The limited-edition Greetings From California Microphone Series Features Restyled Versions of MXL’s top-selling Condenser Microphones: the MXL 770, MXL 990 and MXL Tempo USB microphone.
“The new Greetings From California series microphones are a classic west coast take on MXL’s top-selling microphones,” states Trevor Fedele, Director of Sales at MXL Microphones. “We drew from California beach and surf culture to reimagine these microphones as if they accompanied musicians and artists on a trek down the historic Highway 1.”
The new Greetings From California microphone series will debut in the MXL booth at the upcoming NAMM 2020 Show at the Anaheim Convention Center, Jan. 16-19, exhibiting at Booth #14302.
Contact your local MXL Dealer for more info. Dealer Locator
InfoComm 2019 showcased MXL’s continued growth in forging collaborations with cutting-edge UCC tech companies, while its latest compact USB microphone garnered new interest in telemedicine and e-learning applications.
MXL UC offers its new VC-404K dual 4K camera / AC-404 microphone solution pre-installed into Urben’s custom Mini frame along with an interactive D7 touchscreen by DTEN, to create an all-in-one huddle room solution.
The new promotion aims to support live music and encourages more musicians to get up on stage to play and sing what’s in their hearts and share it for others to enjoy.
MXL will be featuring speaking presentations from noted industry icons Sylvia Massy, Benjamin Wright, and Romeo Johnson, with musical guest performances by Jessica Jolia and The Likes of Us.
The integrator was able to treat two, 36-seat board rooms and one classroom hall with ceiling-mounted AC-360-Zs for Zoom Room integrated meetings. Here’s a closer look at the install: